By signing up you agree to the following Legal Terms and Conditions
Thank you for using our APIs.
Our APIs are designed to help you enhance the software applications, websites, or products you create or service
intending to use our APIs.
By accessing or using our APIs, you are agreeing to the terms below, any additional terms within the accompanying
API Documentation, and any applicable policies and guidelines (the "API Terms"). So please read all the API
Terms carefully. If you do not accept our API Terms then you must not access or use our APIs.
These API Terms govern your use of our APIs. AXA Partners has affiliated legal entities around the world as
defined below. These companies may provide our APIs to you and the API Terms will also govern your relationship
with these companies.
If there is a conflict between these API Terms and terms included in a Commercial Agreement as defined below,
these latest shall apply.
If you are using the APIs on behalf of a company, you represent and warrant that you have authority to bind that
company to the API Terms and by accepting the API Terms, you are doing so on behalf of that company (and all
references to "you" or "your" in the API Terms shall also refer to that organization).
We may update these API Terms at any time. If you are registered, we will notify you of their modification. In
any case you can always review the most current version of these API Terms on our website https://developers.axa-assistance.com. Any continued use of
the APIs by you after you have been informed of such new API Terms shall be deemed as your consent and agreement
to such new API Terms. If you do not agree to the new API Terms, you must stop using our APIs.
The agreement between you and us as governed by the API Terms will commence on the date upon which you agree to
be bound by these API Terms and will remain in effect until you stop using our APIs or we terminate your access
to the APIs.
"AXA Partners" means AXA Partners Holding SA
"AXA Partners Affiliate" means any company controlled by AXA Partners Holding SA; a company being
considered as controlling another: (a) when it holds directly or indirectly a portion of the capital according
to it the majority of the voting rights in general meetings of shareholders of this company and (b) in any
event, when it holds, directly or indirectly, a portion of voting rights greater than 40% and when no other
partner or shareholder holds directly or indirectly a portion which is greater than its own; and (iii) any
economic interest group or joint venture in which AXA Partners Holding SA and/or one or more other Companies of
the AXA Partners Group participates for at least 50% in operating costs; (iv) in the cases where the law
applicable to a company limits voting rights or control (such as defined here in above), this company will be
deemed to be a company of the AXA Partners Group, if the voting rights in general shareholders’ meetings or the
control held by a Company of the AXA Partners Group reaches the maximum amount fixed by said applicable law. All
AXA Assistance Companies constitute the "AXA Partners Group". An entity that otherwise qualifies under this
definition will be included within the meaning of "AXA Partners Company" even though it qualifies after the
execution of this MDPA.
"API" means the publicly available AXA Partners Application Programming Interface ("API") as well as the
"Client Application" means any software application, website, or product you create or service you offer
that uses our APIs in any way, directly or indirectly.
"API Documentation" means the documentation, data, content and information that AXA Partners provides
regarding the use of the API.
"Access Credentials" means the necessary security keys, secrets, tokens, and other credentials to access
our APIs. The Access Credentials enable us to associate your Client Application with your use of our APIs.
"Content" means all data uploaded, posted, transmitted or otherwise made available via interactions with
"Personal Data" means any information relating to an individual (natural person) who is or can be
identified, directly or indirectly, either from the data or from the data in conjunction with other information.
It may be, as an example, a name, a surname, photography, an ID or an e-mail address.
"Commercial Agreement" means the agreement you may have signed with AXA Partners or one of its Affiliates
for the provision of AXA Partners Services which require your access and your use of our APIs.
"AXA Partners Services" means any services provided by AXA Partners or one of its Affiliates in
application of a specific Commercial Agreement between you and AXA Partners or one of its Affiliates, which
require the use of our APIs.
"Data Breach" means a breach of security leading to the accidental or unlawful destruction, loss,
alteration, unauthorized disclosure of, or access to, Personal Data transmitted, stored or otherwise processed.
The breaches can be categorized as below:
"Metadata" means the metrics, and other pieces of data we collect with regards to the usage of the APIs.
In order to benefit from AXA Partners Services via our APIs you need to:
Once you have successfully registered your Client Application, you will be given Access Credentials for your
Any registration information you give us should always be accurate and up to date and you should inform us
promptly of any updates.
All activities that occur using your Access Credentials are your responsibility. Access Credentials are
non-transferable and non-assignable. You must keep them secret and not try to circumvent them.
Subject to your compliance with all of the API Terms, we grant you a limited, non-exclusive, revocable licence to
use our API(s) to develop, test, and support your Client Application, and allow your end users to use your
integration of our API(s) within your Client Application. Unless otherwise stated in the Commercial Agreement,
that licence is non-assignable and non-transferable.
You will only access (or attempt to access) our APIs by the means described on the API portal. As a general
manner APIs are accessible via OAuth2 protocol.
You will not misrepresent or mask your identity when using our APIs or accounts.
You will limit use of, and access to, the APIs and the Content to those persons authorized by you to use and
access the APIs and the Content.
When you access and use our APIs, you are responsible for compliance with all applicable laws and regulations, as
well as third party rights, including without limitation data privacy laws.
You must not use our APIs to encourage or promote illegal activity or violation of third party rights.
You are responsible at any time for your breach or you Commercial Partners breach of the API Terms and may also
incur your liability.
Should you be authorised to assign or transfer the licence to a Commercial Partner, you must require and ensure
that your Commercial Partner comply with the API Terms as well as all applicable laws and regulation.
We may set and enforce limits on your use of our APIs (e.g. limiting the number of API requests that you may
make). You agree to and will not attempt to circumvent. If you would like to use any API beyond these limits,
you must obtain our express consent.
When using our APIs, you may not:
You acknowledge that we may update or modify our APIs from time to time, and at our sole discretion. This will be
done through the publishing of a new version of the APIs.
You are required to implement and use the most current version of our APIs and to make any changes that are
required as a result of such updates, at your sole cost and expense. You agree to make all changes within 3
months of the release of a new stable version of an API. During these 3 months period, the previous version will
be considered as "deprecated". Once this period has elapsed, the old version will no longer be accessible.
Your continued access or use of the APIs following an update or modification will constitute binding acceptance
of the update.
You acknowledge that the security and the confidentiality of the Content is critical to us and you warrant that
your Client Application will be developed to operate with our APIs in a secure manner.
As a result, you must take all the appropriate technical and organisational measures to protect the
confidentiality, the security and the integrity of the Content to which you could have access within the access
and the use of our APIs.
Your network, operating system and the software of your servers, databases, and computer systems must be properly
configured to securely operate your Client Application and store the Content collected through your Client
Application and our APIs.
You must have a process to respond to any vulnerabilities in your Client Application, and in the case of any
vulnerabilities related to your Client Application in connection to our APIs discovered by you or reported to
you by a third party, you agree that you will provide vulnerability details to firstname.lastname@example.org.
We may use technology to detect, prevent or limit the impact of any issues caused by your Client Applications
(before or instead of suspension of your access).
In the event of a data breach involving your Client Application or any data collected through your Client
Application and resulting from any aspect of our APIs, you will promptly contact the email@example.com and provide details of
the data breach. You agree to refrain from making public statements (e.g. press, blogs, social media, bulletin
boards, etc.) without our prior written and express permission in each instance as it relates to our APIs.
We do not acquire ownership in your Client Applications, and by using our APIs, you do not acquire ownership of
any rights in our APIs or the Content that is accessed through our APIs.
We and our third party licensors own all rights, title and interest, including Intellectual Property Rights, in
While you may use your own trade marks on the version of the service that you provide using our APIs, you must:
You agree that we may monitor the use of our APIs to ensure quality, improve AXA Partners Services, and verify
your compliance with the API Terms, and the Commercial Agreement if any. This monitoring may include AXA
Partners accessing and using your Client Application, as well as on-site audit, for example to identify security
issues that could affect AXA Partners or its users. You will not interfere with this monitoring. We may use any
technical means to overcome such interference.
We may suspend access to our APIs by you or your Client Application without notice if we reasonably believe that
you are in violation of the API Terms.
Our APIs are provided "AS IS" with No Warranty, express or implied, of any kind and we disclaim any and all
warranties and conditions, including, but not limited to, any implied warranty of merchantability, fitness for a
particular purpose, availability, security, except as otherwise provided in a Commercial Agreement.
We do not warrant that our APIs are free of Errors, Bugs, or Interruptions, or are Reliable, Accurate, and
Some of our APIs are Experimental (vexp) and should not be considered stable or production-ready in any manner.
Your use of those experimental APIs, even if supported by a Commercial Agreement, is in any case at your own
discretion and risk. You will be solely responsible for any damage that results from the use of those APIs
including but not limited to, any damage to your computer system or any loss of data.
You agree to keep confidential all information obtained from us in any form, including all Content,
("Confidential Information"), and will not disclose that Confidential Information to any person, or use that
Confidential Information other than for the purpose described when you have registered your Client Application,
without our consent.
The obligations of confidentiality contained in these API Terms do not apply to Confidential Information to the
extent that it:
The protection of Personal Data is of high importance to us; therefore, we take all reasonable care to ensure
that Personal Data is processed safely.
For more information about how we process Personal Data you provide to us when you register, please refer to the
privacy notice of the website. Note that the information collected and processed as the result of your
registration on our website will not be kept for longer than 6 months after the termination of the Commercial
Agreement which supports your use of our APIs, or, in the absence of any Commercial Agreement, 6 months after
the creation of your account.
Whenever our APIs are used for the provision of AXA Partners Services, metadata are collected and processed by us
for the purpose of traceability and incident management. They are kept during 90 days and automatically purged.
When you use our APIs it’s your responsibility to comply with all applicable data privacy laws and regulations.
describe the collection, use, storage and sharing of all Personal Data.
You will implement appropriate technical and organizational measures to ensure a level of security appropriate to
the risk to protect your end user Personal Data collected by your Client Application from accidental or unlawful
destruction, loss, alteration, unauthorised disclosure of, or access to.
The API Terms are non-exclusive. You acknowledge that, unless otherwise stated in a Commercial Agreement, we may
develop products or services that may compete with your Client Application or any other products or services.
If you provide any feedback on our APIs or participate in any forum relating to our APIs or AXA Partners
Services, you agree that we may use our suggestions, comments or other feedback in providing and improving the
APIs and services we offer.
You can report a content you deem to be non-compliant with the provisions of these API Terms by sending an email
The API Terms commence on the date you accept them and shall continue for the time you use the APIs or we
terminate your access to the APIs.
The Articles "Disclaimer of any Warranty", "Confidentiality", "Security", "Intellectual Property", "Term and
Termination" shall continue after the termination or expiration of these API Terms.
Upon termination of the API Terms or discontinuation of your access to an API, you will immediately stop using
the APIs and cease all use of our trademark and logo.
By accessing our APIs, you agree that the laws of France, without regard to conflicts of laws principles thereof,
will apply to all matters relating to the use of our APIs. In the case of a dispute, you agree to submit to the
exclusive jurisdiction of the courts of Paris, France except where, by law, such dispute must be brought in the
jurisdiction in which you are domiciled, or where the relevant law contains mandatory provisions that override
such exclusive jurisdiction.